Australian Mechanical

TESTIMONIALS

Testimonials

What Our Customer Say

We pride ourselves on delivering friendly and helpful service to our customers. Read the reviews below to see why our customers keep coming back!
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Australian Mechanical
Excellent
4.9
Based on 500 reviews
Julia Rose
3 days ago
Great service! Thanks Kas
Response from the owner:Thank you, Julia! We're glad to hear you had a great experience, and I'll be sure to pass your thanks on to Kas.
Carolyn Hickson
3 days ago
Australian Mechanical was recommended by a friend following a disappointing service from a dealership that maintained my vehicle for 20 years. Australian Mechanical provided excellent service, being professional, efficient, and thorough throughout the process. They clearly communicated what work was being done and returned my car in a noticeably improved mechanical condition, leaving me confident that my vehicle had been properly looked after. I would highly recommend Australian Mechanical as they provide honest reliable car servicing.
Response from the owner:Thank you, Carolyn, for your wonderful feedback! We're glad to hear that you had a positive experience with our team and that we could restore your confidence in vehicle servicing. Your recommendation means a lot to us!
simo31
1 week ago
Very detailed and great job done on my car
Response from the owner:Thank you, Simo31! We're glad to hear you were pleased with the detailed work done on your car. Your feedback means a lot to us!
ashish joshi
1 week ago
I would highly recommend these guys for the car servicing. I did mine couple of days ago, the entire process was very smooth and easy. Cassandra was very helpful and they were very clear with the prices too. If anything is not necessary they suggested even to get it done later on rather than now, which I found it to be being very honest and transparent. I would definitely reach out to them for my future needs.🙌
Response from the owner:Thank you, Ashish! We appreciate your recommendation and are glad to hear that you found the process smooth and transparent. It's great to know that Kassandra was helpful. We look forward to assisting you with your future car servicing needs!
Hamilton Ross
1 week ago
Fantastic communication and service knowledge. A real gem on Pickering!
Response from the owner:Hi, Hamilton. We are delighted that you had a great experience with us. Thank you for taking the time to rate us!
Samuel Weeden
1 week ago
Wonderful experience, Highly recommend.
Response from the owner:Thank you, Samuel! We're glad to hear you had a wonderful experience and appreciate your recommendation.
Melissa McCamley
2 weeks ago
Best customer service ever! Everyone is friendly & helpful.
Response from the owner:Thank you, Melissa! We're so glad to hear you had a great experience with our team. We appreciate your kind words about our friendly and helpful service!
Ingmar Kappers
2 weeks ago
The best car buying experience I’ve ever had. Matt provided simple, fast, service that showed he cares about his customers. Highly recommend.
Response from the owner:Thank you, Ingmar! We're delighted to hear you had the best car buying experience with us. Matt truly values his customers, and your recommendation means a lot to our team.
Sammi R
2 weeks ago
Loveliest mechanic I’ve ever been to. All the staff are super helpful and reasonable. Certainly deserve their status as top 5 auto shop in Qld.
Response from the owner:Thank you, Sammi! We truly appreciate your kind words and are delighted to hear that you had a great experience with our team. It's wonderful to know that you find us deserving of our status. Looking forward to seeing you again!
Eatybott Ngoun
2 weeks ago
Fast service and great price, would recommend
Response from the owner:Thank you, Eatybott! We're glad to hear you enjoyed our fast service and great prices. Your recommendation means a lot to us!
Josh DeMarchi
3 weeks ago
Excellent service. The team is respectful and very knowledgeable!
Response from the owner:Thank you, Josh! We're grateful for your kind words and glad to hear that you found our team respectful and knowledgeable.
Chris Melit
3 weeks ago
Very happy with the job
Response from the owner:Thanks, Chris! We're glad to hear you're very happy with the job. Your satisfaction means a lot to us!
Anuke Warakaulle
3 weeks ago
We have been going to Australian Mechanical for several years. Kas and her team have always been efficient and friendly. They are upfront with the costs and do a good job. I highly recommend them.
Response from the owner:Thank you, Anuke! We truly appreciate your continued support over the years and are delighted to hear that you find our team efficient and friendly. Your recommendation means a lot to us!
Rajiv Mathur
4 weeks ago
Had an emergency breakdown and AM were busy but still got the job done within 24 hours.
Response from the owner:Thank you, Rajiv, for your kind words! We're glad to hear that we could assist you promptly despite the busy schedule. Your support means a lot to us!
Tina Louise
4 weeks ago
I purchased a vehicle through Australian Mechanical, and my experience was outstanding. Matt and Cass were absolutely fantastic to deal with—professional, friendly, knowledgeable, and genuinely committed to making the process as smooth as possible. They took the time to ensure I was completely happy with my purchase. A special mention also goes to Chris, the Finance Manager!! The level of customer service, transparency, and care shown by the whole team was exceptional. It's rare to find a place that makes you feel so valued as a customer. I couldn't be happier with my new car and the experience I had. I highly recommend Australian Mechanical to anyone looking for a quality vehicle and a team that actually cares about their customers-not just getting a sale. Thank you, Matt, Cass, and Chris!
Response from the owner:Thank you, Tina! We're so glad to hear about your outstanding experience with Matt, Cass, and Chris. Your kind words mean a lot to us, and we appreciate your recommendation. Enjoy your new car!
Ros Pullman
4 weeks ago
Great team to fix up my vehicle ready for travelling. Thanks guys.
Response from the owner:Hi, Ros. Thanks for taking the time to share your positive experience. We truly appreciate it!
Katie
4 weeks ago
Absolutely amazing service! Couldn't recommend better mechanics. Bri was wonderful to talk to and I felt at ease. Very honest mechanics. Will be going back again!
Response from the owner:Katie, thank you for your fantastic review! We're so glad to hear you had a great experience and felt at ease with Bri. We appreciate your recommendation and look forward to seeing you again!
Catherine
4 weeks ago
Very thorough and spent time on an annoying knocking which thankfully ended up being a loose drawer in my camper van. All staff were great and welcoming
Response from the owner:Thank you, Catherine! We're glad to hear that the issue was resolved and that you found our staff welcoming. Your satisfaction means a lot to us!
Danie Andersen
4 weeks ago
Always great service
Response from the owner:Thank you, Danie! We appreciate your kind words and are glad to hear you consistently have a great experience with us.
Sonja Kay
4 weeks ago
I had such a great experience with Australian Mechanical. The communication was excellent, the staff were friendly and for the first time in months I actually felt listened to. They were the fourth place to look at my car in as many months and they’re the first ones who made me feel confident back in the driver’s seat again. The biggest surprise was getting my car back cleaned on the inside! It honestly hasn’t looked like that since the day I bought it. Such a thoughtful touch. Thank you to the whole team. I finally feel like my car is in good hands.
Response from the owner:Thank you, Sonja! We're so glad to hear you had a great experience with us and felt listened to. It’s wonderful to know that our team made you feel confident again in your driving. We appreciate your kind words and are delighted you loved the thoughtful touch of a clean car. Your support means a lot!
Harry Chiem
4 weeks ago
Incredible service, lovely staff. Very communicative throughout the day and quick and efficient!
Response from the owner:Hi, Harry. Thanks for taking the time to share your positive experience. We truly appreciate it!
Antonella Hutton
4 weeks ago
Great service, they even fixed a dent on my car door free of charge. Very friendly and welcoming staff, highly recommend.
Response from the owner:Hi Antonella, always happy to help! Thanks for the awesome review!
Leanne Ostwald
4 weeks ago
Highly recommend Australian Mechanical! They go over and above to help you with any issues, which we experienced recently with our Kia push button locking system on the handle which was missing. Australian Mechanical resolved this situation in the most cost effective way and we were much appreciative of this. We have total trust in their services.
Response from the owner:Thank you, Leanne! We really appreciate your kind words and are glad to hear that we could help with your Kia's locking system. Your trust in our services means a lot to us!
Chris Harvison
4 weeks ago
Communication is fantastic with Bree and the team and the servicing is awesome. Great price and mechanics.
Response from the owner:Thank you, Chris! We're glad to hear that you had a great experience with Bree and the team. Your feedback on our service and pricing means a lot to us!
Martin Wilshire
4 weeks ago
Efficient combined with good communication
Response from the owner:Thank you, Martin, for your kind words! We appreciate your recognition of our efficient service and communication. Your feedback means a lot to us.
De Ka
4 weeks ago
⭐⭐⭐⭐⭐ We had a great experience with Australian Mechanical. Bree was incredibly knowledgeable, helpful, and understanding throughout the entire process. I really appreciated her transparency — especially in an industry where that can sometimes be hard to come by. They repaired our car and everything was completely seamless from start to finish. Professional, honest, and efficient. Highly recommend!
Response from the owner:Hi, De. Thanks for taking the time to share your positive experience. We truly appreciate it!
addison woolley
4 weeks ago
Excellent service from start to finish. The team was professional, honest, and took the time to explain the work that needed to be done. The repairs were completed quickly and to a high standard, with fair pricing and great communication throughout. Highly recommended.
Response from the owner:Thank you, Addison! We're glad to hear you had such a positive experience with our team. Your kind words about our professionalism and communication mean a lot to us. We appreciate your recommendation!
Pink dawn
4 weeks ago
Really happy with these guys. Cars running well. Price is always what they say. They don’t seem to ‘find’ issues to make me spend more money. The desk staff are friendly and helpful, Will continue to use their services.
Response from the owner:Thank you, Pink! We're so glad to hear that you're happy with our service and that your car is running well. We appreciate your kind words about our team, and we're here for you whenever you need us.
Steve Bennett
4 weeks ago
Fantastic timely service.
Response from the owner:Hi, Steve. Thanks for taking the time to share your positive experience. We truly appreciate it!
Owen Carter
4 weeks ago
Thanks to the Team at AMS. Great work on the Colorado. Feels like a new vehicle again. Thanks also for the fault finding and fixing my problems that others wouldn’t. Will be definitely be back again and recommending.
Response from the owner:Hi, Owen. Your feedback is highly appreciated. Thank you for the review!
Peter
4 weeks ago
Highly recommend, all staff professional, and experienced. Highly recommend.
Response from the owner:Thank you so much for taking the time to leave us a positive review Peter. You're recommendation is greatly appreciated
Great work again by the guys. Found the fault and fixed it at a reasonable price. Customer service A1!
Response from the owner:Hi, Rowan. We appreciate the kind words and are glad we could provide you with a positive experience!
Bob H
4 weeks ago
I couldn’t be happier with the communication and the work done on my car. They found a potential issue before a road trip. I was offered a courtesy car to get me through the weekend. My wife and I have found our go-to mechanics after our previous one closed down
Response from the owner:Thank you, Bob! We're so glad to hear that you were pleased with the communication and the work on your car. It's great to know you found our team helpful in identifying that potential issue before your road trip. We're looking forward to being your go-to mechanics!
Connor O'Farrell
4 weeks ago
Great experience, they fixed my issue quickly on the same day without a prior booking and even accomodated arrangements for after hours pick up – very satisfied.
Response from the owner:Thank you, Connor! We're glad to hear you had a great experience and that we could assist you so efficiently. Your satisfaction means a lot to us!
Evelyn Edmonds
4 weeks ago
They are very efficient. They always finished the job on time and always gave me a reasonable price for the work they did on my car.
Response from the owner:Thank you, Evelyn! We appreciate your kind words and are glad to hear that you found our service efficient and reasonably priced. Your satisfaction is important to us!
Rod Phillips
4 weeks ago
Friendly, knowledgeable, efficient and the workshop is as well. Rod 200klm BT50.
Response from the owner:Thank you, Rod! We're glad to hear you found our team friendly and knowledgeable. We appreciate your feedback and look forward to seeing you again!